

Whether you're just starting out or updating your showreel, we're here to help. Here are answers to the most common questions we receive:
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1. How does it work?
If you’d like to have a showreel scene (or multiple scenes) developed, just email us with what you're after. Here's what we need to get started:
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A headshot
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Any existing showreel content or clips of you acting
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Ideas for locations, types of scenes you want
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Whether you need a scene partner (we can help!)
We ask for a 50% deposit to begin organising everything: scheduling, selecting scripts, securing locations, and casting your scene partner if needed.
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2. What if I already have everything planned?
That’s music to our ears! If you already have your scripts, locations, and actors sorted, we’ll simply review your plan with you to ensure it aligns with our filming needs. The same 50% upfront payment applies to protect our time, and the remaining balance is due within 7 days of filming.
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3. Can you write a custom scene for me?
Absolutely. We’re happy to write a bespoke scene based on your brief. If you’re not sure what you need, we also have a library of hundreds of scripts you can choose from. Already have a script? Great — we’re happy to film it and even offer creative input to help enhance it.
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4. What if I don’t have a scene partner?
No problem at all. We have a growing database of talented actors you can work with. Prefer to bring your own actor? That works too.
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5. I need my showreel filmed ASAP — is that possible?
We understand urgency and always aim to work efficiently. However, we typically require 2–3 weeks of planning to organise the best version of your scene before locking in a filming date. This ensures we deliver top-quality results.
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6. How do payments work?
After your initial Zoom meeting to discuss your scene, we’ll send you an invoice and payment link for the 50% deposit.
The remaining balance is invoiced the day before filming and must be paid within 7 days of the shoot.
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7. What if I need to reschedule or cancel?
We get that plans change. Here’s our policy:
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You can reschedule up to 48 hours before filming, up to 3 times.
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If you give less than 48 hours’ notice, we’ll retain the 50% deposit.
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If you cancel after we’ve begun organising logistics (e.g. locations, scene partner, script), we’ll also retain the 50% deposit.
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8. When will my scene be ready?
Your scene will be delivered within 3–5 days after filming, fully edited, sound-mixed, and colour-graded.
Need a separate version of the scene (e.g. one favouring your scene partner more)? We’re happy to do so for an additional £20.
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9. I also need to cut together a full showreel — can you help?
Yes! If you’d like us to edit your full showreel (even if we’re just filming one or two new scenes), we charge a flat fee of £50.
This includes using your existing footage and up to two rounds of feedback before final delivery.
If you have any other questions or are ready to get started, please get in touch. We can’t wait to help bring your showreel to life.
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For any other questions, feel free to reach out to us via email: hello@surrealshot.com